My appointment was at 9am for a waxing. I had to wait 20 minutes because the wax was not hot. I was disappointed when I saw that she was going to use a roller wax (they are painful! Especially if the wax is not hot enough. Also is for the lazy people) She start the treatment and obviously the wax was not enough. Then she proceeded to put the wax on to the strip, instead of my legs. The result was awful! My hair was not pulled but broken which means that 3 days later I can already see hair growing back. If a wax is done properly you should have your legs smooths for at least 8-10 days.