My appointment date was changed twice due to overbooking by Treatwell. I don't mind it as I can be very flexible with availability though if you can't, make sure that check before booking. My experience overall was good, the waxing hasn't been rushed, the lady seemed very thorough checking for any remaining hair. I would probably book again.
I had a lovely experience! The hairdresser (Elisabete) didn't speak much English, but she was so sweet and I was really happy with my haircut! Very good value for money- my wash, cut and blow dry included a hair mask and steam which I wasn't expecting! The Elisabete took her time and gave me a full hour. Would definitely go back!