Breadsall Priory Retreat at Breadsall Priory, a Marriott Hotel & Country Club Reviews
Moor Road, Morley, Ilkeston, Derbyshire, DE7 6DL
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227 reviews
Lovely spa would recommend this to everyone. Cant wait to ge again. Jane my therapist-- a big thank you.
Nice place to go for a romantic getaway without driving too far due to location! We would love to stay in the hotel to see what the whole experience would be like.
ASHAMED that I gave this as a gift.
Spa? What spa, Id have been better off going to my local swimming baths. The pool was small, Which wasnt much of a concern, however when half of it was sectioned off for childrens swimmings lessons it really impaired our swim. The sauna, steam room and jacuzzi were average, however the small squealing children running in and out without parent supervision made our "spa day" certainly unique.
The walls around the pool had mould stains and the chainging rooms were cold.
The only good thing about our visit was the back massage I arranged for my mum.
All in all I am ashamed that I gave this as a gift and would not recommend this venue.
very scenic place. the gym facilities were spot on. staff were very helpful and friendly. my only concern is that the pool area was a little to small, although it was relaxing as after a good swim, you got relax in a pefectly temperatured jacuzzi . would reccomend people to go there for a nice day out or a weekend getwaway
My fiance and I had purchased a 2 for 1 Rejuvinating Pamper Day voucher from Wahanda for Breadsall Priory, Derbyshire, as a treat for my birthday. Our initial phone contact with the venue was excellent, speaking to both Spa staff and Leisure reception staff. Everyone was very friendly and informative. We booked in advance for a yoga class and a 'body sculpt' class for the morning as well as our included 30 minute treatments and one additional treatment each for the afternoon. We were told the spa was open from 9.30am but that if we wished to arrive earlier we could, which we had to as our first class was at 9.15am.
We arrived at Breadsall Priory just before 9am and were blown away by the beautiful exterior of the building and the abundance of greenery in which it stood. The sun was shining brightly which always helps! The leisure area was bright and modern and looked well-maintained. We were greeted by an extremely friendly male and female, then the latter gave us a quick tour and provided us with towels etc. Great first impression!
The two classes were well-led, the staff explained as they went along and we never felt ignored or left out, despite an evident number of 'regulars' in each class, presumably full time members of the club. They were all women in both classes bar one older gentleman, which my fiance had been anxious about! The facilities were new and clean and the gym equipment we used afterwards was modern touchscreen machinery, also well-maintained. However, the air conditioning unit in the studio space was extremely loud and, as a result, not switched on during the yoga class which did cause us to be quite warm! The fitting rooms were light, airy and spacious and I relished the adults only area as we seemed to choose a day when there were lots of children swimming and having lessons!
Speaking of the pool, it was small but plenty big enough for the low number of people using it. The whole building seemed quiet and mostly empty throughout the day to be honest. The sauna and steam room are also more compact than others I have used, but suitable for the size of the pool and pool area. the jacuzzi was large and very warm and relaxing!
My fiance and I both had a 30 minute back massage, with Holly and Rebecca. During mine, the therapist didn't ask how the pressure was or if there were any particular areas to work on as we progressed, which I found unusual compared to the vast number of massages I have had before. I did not feel very comfortable but it was a tolerable experience. I usually adore back massages. I then had a facial and my fiance enjoyed a Gentleman's Pedicure. Both of these treatements were superior to the massages. My facial was relaxing, the therapist was informative and friendly and my skin is STILL feeling refreshed and improved a week later! With the Wahanda package, we could get 10% off products and other treatments, but I was informed the facial I had been given was not included in this promotion, which I had not been made aware of beforehand. I did purchase a cleanser, however, and received the 10% discount. My fiance was also charged full price for his pedicure, despite me twice saying he was entitled to 10% off. I was not sure the therapists had heard me and wasn't certain, so kep quiet. However, we have since checked the price guide online and discovered we did not receive 10% for that treatment either.
We also took advantage of the free drink, enjoying it in the light bar area with our lunch. While the food (paid for separately) was delicious is was also quite costly. We spent £32 on one starter (toast with tapanade dip), two mains (salmon with new potatoes and a chicken pasta dish with creamy sance), one pudding (scones with jam and cream) and two soft drinks (a lemonade and a sparkling water). This experience was also slightly damaged by the club members who all seemed to be posh, middle-aged men with extremely loud voices that boomed into every corner of the restaurant and bar area. We could not hear ourselves talking to one another at one point and were sitting two feet from each other. The ladies behind the bar were just as friendly as the other staff members and very chatty and helpful.
Overall, we had a relaxing day and enjoyed feeling spoilt! I would say it was good value for money, bar the food, and that we would probably return. There are a few issues that need ironing out, as I have outlined in this review, but they are not sufficient to make us think badly of Breadsall Priory, its facilities or staff. One key attribute of Breadsall Priory is, in fact, the standard of its staff. We experienced pretty much non-stop excellent customer service!
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