The massage in itself was good. The room had no relaxing music on, just a loud ticking clock. You could hear people chatting outside which meant it wasn't as relaxing as it could be. The towels were a bit grubby too. The massage was good, the end was nice with warm towels on your back. The staff were sweet but they didn't seem too used to customers. It was amazing value as I had £10 off so an hour massage for £15 was a bargain. Overall a good bit unusual experience.