Everyone at this salon is very friendly and customer service is the best from the new owner to the therapists they are so accommodating. It has such a tranquil and spa atmosphere which is great for when I go for my massages (ask for Monica she’s brilliant). I find the decor is very welcoming for both genders and not just females, as some places are very pink and fluffy which makes me feel out of place, but not at BTS Beauty. Would highly recommend and look forward to my extraction facial with Ce