First time with Courtney as my usual stylist was on maternity leave. Courtney listened to what I wanted and trimmed my hair as requested and made suggestions for next time. Courtney was skilled , professional and friendly.
Haircut was great but we didn’t get seen until 45 mins after the appointment time and with a 4 year old, it isn’t ideal. When we walked in Lois said she would be 15/20 minutes but was actually 45 minutes. Never apologised for going well over time.