The stylist decided not to shampoo my hair and only used conditioner. I would have preferred to have had a full wash as that was what I paid for. The stylist cut my hair shorter than I asked her to and was quite rough with my hair - when doing th blow dry the hair got tangled and pulled at times which wasn't comfortable.
That said the stylist seemed to have a good grasp of how to cut wavy hair and is very much the sort of person to take the reins if you like that kind of thing.