I entered the building just to be looked at without anything said to begin with. I said I had an appointment, just to receive a response of ‘ok’. Wasn’t told to take a seat. Made me feel very uncomfortable. Julie didn’t speak at all, very unfriendly. Expected me to know when to put my nails under the light. I have never been so a salon that was so unfriendly. It really surprised me considering the high reviews.