Finally found Layla who has moved on from Royal Palace up the road. I was very loyal to her - she cuts hair with a glamorous touch and knows exactly how I like my layers. I spent ages on the phone trying to find where she moved on to - so for anyone else in the same situation, hope this helps!
The owner / operator was lovely, however the actual hairdresser showed up 25 minutes late for the booking and cut off more hair than I asked for (despite me being very clear on my request). The cut also does not appear even on both sides.