I was very happy with the eyebrow threading.
I noticed when I went out in the sun that there were lots of hairs that were missed on my upper lip and chin.
I feel that my therapist could have slowed down and paid more attention to these areas.
I booked the massage as a gift for my partner. Very unfortunately I booked it for the wrong date.
They wouldn’t attempt to change the date and offer us a treatment another time and said it was impossible to do anything about it.
They said they were trying to call back to pass the message but we didn’t receive any missed calls.
I appreciate it was my mistake but if you want to gain happy and returning customer, you could benefit from showing some flex.Generally speaking not helpful staff.
Got confused initially because this salon has 2 branches in the same shopping centre and I got lost.
Staff are very friendly but the overall ambiance is missing. There is no music to set the tone and the person doing my treatment was incredibly quiet. The overall mani/pedi was good aside from nicking my skin and causing a little bit of bleeding when removing cuticles- but she was clean and immediately got a fresh pair of clippers to work with.
Equipment doesn’t look like it is thoroughly cleaned. The files are used on multiple clients (I could tell by marks and debris left on them - it seems they are only sanitised by a spray).