Came for waxing & manicure and spa pedicure. Shannon was very lovely and done her job good, although the pedicure didnt go very well at the end (I blame the nail polish I suppose?). Was drying the colour for half an hour and it still got smudged after I was told it’s ok to go.
Asked to take the colour off as didn’t have time to wait and do it all over again and asked for a discount since I didn’t leave the salon with what I came for. After arguing for good 5 minutes that it’s not their fault and the nail polish the used is a great brand (yeah, clearly) they very unhappily knocked off 1.50£ off the whole price. i value the time of the working person and I was being as nice as possible and I think it’s fair not to charge for the colour since it didn’t work out. Not happy with the outcome.
Wouldn’t go there again, left feeling disappointed. No complaints about Shannon, (Rating 2* goes towards the other two ladies that couldn’t deal with the situation).
The staff are very friendly but they don’t have the same description of a Brazilian as everyone else, meaning I had to pay more at the end of my treatment. The actual treatment wasn’t great and I am now bruised from it. I wouldn’t book again I’m afraid.