Calista Beauty Salon Romford Reviews

Unit 28, Mercury Shopping Mall, Romford, London, RM1 3EE

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Reviews are written by customers after their visit.

4.2
463 reviews

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Written by our customers, so you know what to expect at each and every venue.
It didn't get off to a good start as my order hadn't pulled through from treat well so they didn't know I was coming. I had to wait for 45 minute but they did so their best to for me I'm. I went through to the back room where I lay down. It wasn't the nicest room and was a little grotty and make shift. I had my lashes done and half way through one eye they run out of the length they had stated with and I had to settle for a longer length. They were fine not as I have ever experience before. They were really thin and when I asked about more being put on she said I have no lashes. I have my lashes done every month and have never had this problem before. When I got home I realised why. She had stuck one indervidual lash to a clump of 4 of my own lashes. Was okay but on here it said they were half price and are normally £100. I begrudged paying £50 let alone £100!
Horrendous individual eyelashes here rushed job sloppy left glue all over my bottom lashes and eyelids and lost one whole eye of lashes including my own within 4days!!!!!
I wanted to have a bit of a pamper, so decided on a Deluxe Manicure with Paraffin Wax, the cost was £23.00. Arrived for my appointment, had a seat for a few minutes and was asked to go sit at the manicure station. The manicurist asked if I wanted a colour and asked me to choose one, she filed my nails, buffed them and had me soak my hand in a cuticle bath, cleaned up my cuticles. Painted on the Paraffin Mask, cling wrapped my hands and waited 10 - 15 minutes. All very nice, but not much time spent on my nails. She then cleaned off the wax and painted my nails. However, come Monday morning I have 7 nails with chipped polish. I am really disappointed with the result and feel completely ripped off, as I could have had a gel finish mini manicure for £25.00 at any salon. I will not recommend this salon and will not be using them again.
Always amazing service and pleasant atmosphere too. Might need to review the music however as when in there for more then an hour it can be dull and make you sleepy.
The staff was nice and friendly, the understood my fear and the made sure, the process is comfortable and smooth. I recommend it !
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