For the amount of money they charge (a good £10-£15 more than some charge in Stratford for example for the same Hot waxing) you would expect a certain amount of attention to detail. A lot of hair was missed or not pulled out from the roots due to simple mistakes like not going against the direction of the hair growth when pulling. I would have mentioned it at the time of waxing, but it was hard to notice until I got home and was able to look in better lighting. Thus because of this I know the wax won't last as long as my usual and cost nearly twice as much as I would normally pay in London. Not the best but okay.
I booked this as a present. Unfortunately my therapist didn't seem to want to engage with me but was more interested in telling her colleague about her complicated love life and getting it done as quickly as possible so that she could get a break. I felt that perhaps as the salon is quite busy with walk in traffic they therapists don't feel the need to worry about turning new customers into regulars or giving them a really ood customer service / experience. At 25 this is by no means a cheap and cheerful pedicure so I was hoping it would have been a bit better. The components of the spa pedicure could make it such a nice treat and relaxing experience but sadly this time I came away feeling my money would have been better spent elsewhere or to have done it myself.
Nouveau Eye-Lashes: The Beautician managed to stick my eyes together which was a bit painful to pull apart.
They are rock solid very rigid no flexibility or movement.
1 day later a few have fallen out.
Nouveau Lashes are supposed to be one of the best lashes as they last longer and look more natural, I definatly look like I have false lashes especially with gaps here and there.
I will not be going back.
Very friendly staff and did a great job with my nails. Good value for money. The only problem was that the receptionist didn't know anything about my booking as I'd booked via the phone app. She rectified this with her manager but I think if it had been a busy time of day I would have had to wait.