Calista Beauty Salon Tunbridge Wells Reviews
Unit 14 Royal Victoria Palace Shopping Centre, Tunbridge Wells, TN1 2SS
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196 reviews
They were running 20 minutes late & then when it came to pay - they wanted to charge me nearly £10 more, than the treatment I had booked on line!
Treatment by Teena•Therapeutic Massage
Great service as usual, friendly welcome, professional environment.
Treatment by Rucha•Ladies' Waxing
I’m just disappointed I had to give this salon 1 star. Firstly I was asked to fill in the medical information form during the pedicure, what a relief I don’t have health concerns as it would have been too late to do anything, secondly the lady kept turning to people doing walk ins to say she’d just be a minute and talking to her colleague doing the customer next to me to have a conversation - hardly relaxing. She rushed through what was supposedly the spa manicure completely skipping the massage bit (presumably to see to the customers who she had told she’d only be a minute to). After the manicure she left me in the waiting area and walked off to serve other customers. When she returned I pointed out my toe nails were ragged and 2 of the nails were smudged and she’d missed bits on others to which she replied well that’s not my fault. To top an unpleasant experience off I noticed that the toe separators used on customers were just put straight back without cleaning to use on other customers, let’s hope no one before me had a fungal infection. All in all the staff are rude, the quality of work is poor, the salon is unhygientic and the service is falsely advertised.
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