AWFUL!!!!!!!!!!!!!!!!! So unprofessional - I kept saying the wax was too hot, but she did not listen, now I've got blisters over my bikini line!! Hollywood wax took FOREVER. She did not know what she was doing!
The manicure itself was very good. The only downside was the staff were chatting amongst themselves, even when doing my nails which wasn’t the best customer experience. Felt like I was an inconvenience.
Lady who carried out treatment was very stern and not friendly at all. I was whizzed into the back room and waxed at the speed of light with barely a word. A very impersonal, unpleasant experience, which left me feeling a little sorry for myself. I won’t return.
The actual salon looks temporary and is not relaxing at all, you can here the shopping centre really loudly. The waxing room feels less like a room and just a partition from the rest of the salon. The woman was rude and too quick leaving me incredibly red and sore, and didn’t even offer me any lotion at the end. Half of the staff were too busy chatting to notice me for a while. Furthermore, as it was painful and I was wincing in pain a little, the therapist seemed almost annoyed and angry at me for not being completely still. So rude.
The staff were lovely however the store could do with being a bit cleaner and in addition I was a bit disappointed by the range of colours- there wasn't that many gel colours. Its also a bit more expensive than other places I've been too.