*Judge by yourself* My first experience here was so good I knew I wanted to come back. My only mistake was not remembering the name of the guy who spent almost 2h30 my hair. My second appointment couldn't have been worse. It seemed like the guy was in a rush so washed my hair in 2' (hair massage, which I paid for, was literally 7 seconds), pulling my hair and hurting me all the time. He didn't get at all what I wanted, passed me to another woman who didn't seem to know how to blow dry and told me 'I'm going to try to do your waves but I have another client soon". I had to complain and now wait for several weeks to make up for the mess. Not going back. PS, the second guy was nice too, but he clearly was in a rush and that affected my experience.
Amazing blow dry! the man who did my hair new exactly what he was doing. Every time iv gone for a blow dry I have to go over my hair with straighteners but at this salon my hair is looking bouncy and great! Thanks will be returning again!
The waxing itself was great! Happy with the results. Service was very quick and efficient. I am not too sure what is the name of the lady who did the treatment but she is an absolute star.
The only negative i have experienced - misleading promotion/price advertisement. I wanted to have an upper leg wax, when i was choosing the treatment, there was only one option - half leg wax. So that was exactly what i booked. When I arrived to the salon i was told that i only paid for lower leg waxing and i will need to pay the difference. I do not think it is fair. You either have to specify what half of the leg you are happy to wax or don't complain that client has not paid enough. Especially considering that the original prices for the described wax was quoted higher on treatwell than it was in the salon. Did not have to pay extra in the end, but that isn't the case.
Anyway, as I said earlier the wax was great, the lady has wonderful hands that make it almost painless.
Incredibly disappointed with both the experience of being in the salon and my manicure. The man who clearly owns the establishment spent the whole time running around accusing members of staff of wrongly inputting something into the till, he he proceeded to have an argument with one of the members of staff in the middle of the salon. She threatened to quit her job. The manicure looked lovely when I left however is chipped already and it's only been 2 days so I'm now going to have to have this done somewhere else. Do not go here if you want some chill time and a good gel manicure .