My boyfriend and I both booked to get our hair cut here. We were both really happy with our hair and the staff were lovely. I was a little hesitant considering some reviews said their bookings hadn't gone through but I rang up after booking and they confirmed it was fine. I would definitely book to have my hair done here again, i might even go for some colour (as another ladies hair looked great). Would recommend.
I received a text shortly after booking saying that I couldn't have my appointment that day and to come tomorrow. The text was a bit confusing at first because it wasn't very well written and it wasn't obviously clear who it was at first. When I did go in the receptionist was a bit unfamiliar with the booking on the site process. The actual woman who did my eyebrows was lovely and did a very good job. I just thought it was inconvenient that my appointment couldn't be fulfilled when I booked it especially as I had prepaid, because without that fact I would've just gone somewhere else.
I asked for my hair to be dyed a dark blonde light brown. After leaving the dye in my hair for 75 mins it has turned out jet black. When blow drying she burnt my forehead twice and I'm now left with sore burns. Awful experience and would not recommend getting your hair dyed here.