The place was very busy with only 3 seats - a steady flow of what seemed regular clients. They offered me a hot drink when I first arrived, the person who cut my hair I dont think I knew what he was doing I asked for 1-2 inches of I now pretty much have a bob, the hair cut itself it's all wonky I need to pay some else to fix it! I asked for blonde around my face which he did some but I don't really look much different - he didn't brush my hair once even when drying and generally I felt the guy who pretty unprofessional. While I was in there I also heard someone making up prices (and adding it up to make it more expensive) was totally put off and wouldn't visit again. To top it off if you pay by card it's an extra £1