Took my grandmother for a birthday treat but it did not feel at all special! Our appointments were booked for 5pm yet I waited 30 minutes before I was seen and my grandmother 50 minutes! I actually suggested I not finish my nails so that my grandmother could get hers done. The delay meant I had to cancel our dinner reservations. I had acrylics put on so speedily they are thick, lopsided and painful. Unimpressed. Wish I had asked for a refund.
Been a customer here for many years and stayed a customer with the new owner change too. With my first few visits I was really happy with the friendly service and my nails always looked great and therefore I had recommended them to my friends too however my latest experience wasn’t a pleasant one. When an issue arises (which was no fault of my own) all customer service goes out of the window and the atmosphere became unwelcoming. Purely for that reason I would not return.