Empty salon, now I know why!
Double charged. Took them over 2 weeks to refund and they've withheld £5 "PPE charge" (although no mention of it on treatwell), which is hillarious considering the only protected part of staff was their chin, or nothing at all.
Expect a lot better from a Radlett salon.
Alex was lovely and friendly, cut my hair exactly as I had asked, and gave me great hair care advice (hair wash and massage was equally lovey). Loved my cut and would highly recommend this salon.