The lady that greeted me on reception was lovely then she asked a younger girl to do my nails. First of all the area where I got told to sit was covered in other nails/eyelashes and was not clean. Once my artificial nails got removed which was fine, I expected a mini manicure but the girl that did it just out some oil on and left my nails in odd shapes and they just looked awful so I asked her to do a mini manicure which was part of the deal so she just filed my nails really randomly and didn't make much of a difference. It's a shame as it looks like a lovely salon but some of the staff just couldn't care less about what they're doing.