I had a wash cut and rough dry, and it was over very quickly which was nice. The stylist was very speedy at cutting my hair, and she did a nice new style which I like. She didn't chat to me which I liked because I wanted to just fall asleep. My only criticism is that the basin where she washed my hair wasn't terrible comfortable on my neck, but luckily the hairwashing bit was over quite quickly as well so I didn't need to stay uncomfortable for long.