After my last appointment , which I thought was fine. I had problems after a couple of days . Lost the shape and style. Told the tutor and she watched Emily very carefully , she said that my hair had been cut to short in some places. Anyway this is the first time after many visits that I havnt been pleased with . Not Emilys fault they all have to learn and Im the model . The girls and the tutors do a good job . Ive booked again, as my hair has been recut and it will always grow back again .