My overall experience was very pleasant . The ambiance was lovely, a very professional atmosphere. The salon was spotlessly clean. Lateasha was overviewed by her supervisor and gave a good assessment, She did the patch test for me and told me what to expect. The test was good and I had no reaction to the products. Lateasha was possibly a little over generous with the product for the test however I was very happy with the service. She is a lovely person. I look forward to my next visit.