It did take longer but interesting when the supervisor was explaining the different ways to proceed. Found it quite relaxing and pleased with the result. I have short hair and in the past have often found I needed to tweak it a bit after a cut, but felt I was listened to when I described how I wanted it to look. It is now 2 weeks later and I can still run a brush through my hair and it has held it's shape. :-)
Maddie was very welcoming and knew what she was doing. My balayage was exactly what I wanted it to be even though I couldn't explain it very well. Very pleased with it!