Central London Reflexology Reviews
Charterhouse Clinic, 98 Crawford Street, Westminster,, London, W1H 2HL
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500 reviews
My first reflexology session was amazing, and I have already booked in my next treatments as I am already feeling the benefits form the initial treatment. Mario is a very thorough and kind therapist who immediately puts you at ease and is sensitive to any medical issues discussed. The reflexology treatment was incredibly relaxing, the hour flew by and felt like I'd been pampered in a spa for half a day even though it was a 1 hour foot treatment. Mario gave me some good hints and tips after and went through areas he picked up which very accurately described some ear problems and other aches and pains I'd been having, very impressive. I was so relaxed from the treatment that I had the best nights sleep that night. A truly professional, relaxing and holistic service - cannot recommend enough.
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It was an okay Indian head massage. Head pillow slightly uncomfortable. Generally the massage technique is good. Was okay in general.
Treatment by Mario Demetriou MAR•Head Massage
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Mario is a great practicioner, he took care of explaning what was important about the treatment and was really professional as well. The environment was very accurate. Fruitful experience in fostering well-being.
Treatment by Mario Demetriou MAR•Reflexology
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Mario is excellent!!! He really helped me feel better after just one session. Hopefully I can go back to see him again soon.
Treatment by Mario Demetriou MAR•Reflexology
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Well, I have to say that I was very disappointed by the whole experience.
As a reflexology center, holistic type of experience to customers, I believe you should be a little more human and try to care a little more about the person and maybe be a little less obvious about the money focus...
I had a problem 2 days before the appointment, (I was out of the blue given the notice to leave my flat after 4 years living in it and had the worst week running around London trying to sort out a new place to live...)
I booked my appointment knowing any of that weeks before, so the Friday I was supposed to attend my appointment, I had the craziest day and was really struggling to make it on time with work, for viewings and not miss my appointment, so I tried to call (no answer) the center to ask to delay it half an hour, then emailed them, but never got an answer back.
When I finally made it to the place after having some troubles to find it, it was already half an hour down the time we were supposed to start... and I was in a total stressful state...
Then the therapist, rather than invite me over to the clinic, sat me down in the lobby of the building, and informed me we could either do a half an hour treatment instead of the hour I had buy or we could reschedule for another day, which would cost me additional £32 to the £38 I had already paid.
So I couldn't hold it any longer and with all the fuss of the week and now that, so I just started crying... I apologised and chose to do the half an hour he was offering straightaway, not a very relaxing treatment and experience, it resulted of 20 minutes treatment and unfortunately half of the time I spent carrying on with my meltdown...
I would have expected a warmer welcoming and experience, bearing in mind the situation, I think a business is a business, but people are people and kindness is important in all type of business, specially in this type of holistic business.
I would have thought rescheduling the appointment would have been very sensible and kind gesture, bearing in mind the situation.
I read really good reviews about the place and the therapist, he's got good hands, no doubt about that, but I thought the customer attention wasn't ideal... a real shame...
Thanks,
Treatment by Mario Demetriou MAR•Reflexology
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