I think the experience was fabulous, the staff were so nice and welcoming from when we first arrived and the appointment started on time which was fab! The massage was amazing, all my aches and pains are gone I think it might be the best massage I've had in the UK! The only thing that took me by surprise was booking a couples massage and having two seperate rooms, I booked the appointment for me and my sister for a birthday treat, but it didnt matter too much, however if i booked it with a partner I might have been a little disappointed. Any way will definitely be booking again! Fab!