When I arrived for my appointment I was told that Treatwell should not have let me book that time as all the staff were unavailable. The staff were polite and kindly rebooked me for 90 minutes later. The treatment itself wasn’t very good. The callus peel did take off some hard skin, but not much. The pedicure was not good, I’ve had better ones at walk in shops on the high street. The colours available were limited, I had to go with my fourth choice as the first three were ‘out of stock’. The painting has ridges as my nails weren’t buffed properly and I walked out with paint on my skin. Very disappointed given the price. I thought that Champney’s stood for high quality/luxury, clearly not.