Champneys Day Spa Guildford Reviews
194 High Street, Guildford, Surrey, GU1 3HZ
Check availability and book onlineReviews are written by customers after their visit.
960 reviews
Good value but had a bit of a wait
Staff seemed rather confused with my booking
Treatment by Massage
The treatments rooms are at the back of a shop front, bit something I'm used to but my therapist was good and the treatment room away from the shop.
Treatment by Massage
Booked the appointment and paid with the app but got an email soon after booking from the spa to say that they didn't have that slot available. We arranged another slot. When I did get to the spa, they couldn't find me on the system. However, I then got to have my treatment (gel nails) which in itself was great - very neat and is lasting well. There could have been a better selection of colours but that's not the end of the earth!
My main concern was how unwelcome the staff made me feel. I felt like I was in the way and not a valued customer which means I'll not be visiting again. Sandra Dawn Beauty Clinic in Guildford has exceptional service and I'll be going there from now on.
Treatment by Massage
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The staff are definitely getting better here although it really depends on who you have!
Treatment by Massage
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