Therapists were lovely and treatments very good as was the lunch, however the whole booking process once through to champneys itself was disgraceful. They did not return calls or emails which meant i was unable to book additional treatments and when arrived with my two friends only i had been booked in for the complimentary treatment which was confirmed through my wahanda booking.
I wish I'd found time for a class!
I'd been happier if there had not been couples. I hate the way they smooch in the hot tub. Very off-putting in a mainly female environment.
The deal was fairly good value but the treatment I had wasn't great. The place itself is undergoing renovations and it does need it. Cleanliness wasn't great considering this is meant to be a luxury spa.
I had a lovely day at Champneys Henlow. I went by myself but as I was busy the whole time I didn't notice and also the staff were so friendly. The treatments were very relaxing I had a full body aromatherapy massage which I highly recommend. The food was great as were the fitness instructors. Definitely going back soon!