Champneys Henlow Reviews
The Grange, Henlow, Bedfordshire, SG16 6DB
Check availability and book onlineReviews are written by customers after their visit.
100 reviews
Fabulous spa, the staff while brusque on the phones are lovely in person, and the venue itself is charming and lovely and kept as clean as possible. The hot tub could do with a little regeneration of some of the tiles but everything else is perfect.
Great place with great food and good staff. However some of the classes we wanted we needed to pay for eg Pilates and meditation.
A really lovely relaxing stay. Everything was first rate, food, room and treatments too. Staff very attentive. Looking forward to a return visit.
Amazing! Loved the treatments that we booked (facial & massage), although the infra-red sauna was a bit lim . Overall, my wife and I had a wonderful 13th year anniversary - thank you!
The facilities at the spa were excellent. We had the Seasonal Treatment (a lime body buff) and both had an additional treatment, all of which were superbly done. Our room was very comfortable and quiet, it was well appointed and generously proportioned even though we were on the top floor and in the eaves.
All the staff were incredibly helpful and made every effort to make sure that things ran smoothly during our stay.
The food was good, although a request for pink lamb was ignored and it arrived well done; but it was reasonably tasty anyway. But breakfast and lunch buffets were great and it was a lovely relaxed atmosphere.
However, I would echo previous reviews about the booking problems, the process through Wahanda is great but actually communicating with Champneys is pretty hard work when you need to do it via email. Responses are haphazard and I suspect that although the same name was on the email footer it probably wasn't the same person replying as they missed one of my replies and were asking questions I had previously answered. I was forewarned thanks to the previous comments so made the effort to contact Champneys in advance to confirm everything and was glad I did as it made for a stress-free visit!
It was a great overnight stay, it was excellent value and we shall look to go back.
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