The staff were very welcoming and friendly, although I found the massage a little too gentle. At the end of the treatment I did feel relaxed, and would have preferred to gently get ready afterwards- however the light was immediately put on and I was told to get dressed in a slightly abrupt fashion. I found that this ruined the relaxation a little...in other places I'm often left for a few minutes and offered a glass of water at the end. I just thought that the massage ended abruptly, to the point where the relaxation was spoiled.