Charisma Beauty Lounge Reviews

79 Station Lane, Hornchurch, Essex, RM12 6JU

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Reviews are written by customers after their visit.

4.8
861 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really great customer service. Very quick and gentle at the same time. Will be visiting again.
The massage itself was nice and good value for money, however the atmosphere was lacking. Simple things like dimming the lights (rather than having a massage under full overhead lights), and reducing the noise (i.e. the therapist not wearing clunky boots) would greatly improve the relaxing atmosphere.
Wasn't 100 % happy with the lashes and my nails chipped within a few days :(
I mainly like this place because of the staff - Maria is really nice and cares about her customers, answers all their questions and gives advice about treatments. She is excellent at eyebrow threading and waxing is also very good.
Even though a little trouble booking through treatwell meant the salon didn't have my booking the beautician saw me at the time selected and was efficient while ensuring quality