Having booked elsewhere which they couldn't do, I booked here. Again had a phone call to say they couldn't do that time. We did agree a time but again should not have times on website booking page if not going to keep to them/ not available.
Was greeted with a shoutout from a room by only staff member there, and she did not leave the room whilst I got changed or at least even offer to.
The treatment I felt was not worth £50 as I had no hot stones during 2nd half lying on my back, that was why I booked and what I was paying for.
When I went to pay they didn't take cards,no mention if this when booking online, I had no cash. Had to walk to cash point and back in order to pay.
The place needs modernising and making a bit more inviting. I won't be going back as felt I paid for only half a treatment.