I really don't know how this place has any negative feedback. Angela was one of the most loveliest friendliest people i have had the pleasure to meet, and being new to the area she gave me tips and leaflets about the area. My haircut was great, exactly what i asked for after showing a photo. Blow dry was excellent, i always feel hairdressers can be a bit rough when blowdrying, but Angela and another member of staff (sorry i didn't catch your name) was gentle and made a lovely experience. I will be a retiring customer.