I came for a patch test and consultanation for laser. Kelsey was very experienced, and made me feel comfortable straight away. She went through the process slowly and gave me lots of information constantly checking to see if I had any questions. I was and and still am in two minds about the treatment, and she didn't pressure me into making a decision, she made me feel comfortable to go away and have a think about it.
I really liked my therapist however it wasnt Kamila. I think the ladies name was Shan. She was very knowledgeable and set me at ease right away. I will definitely be going back for another session, I saw a definite improvement.
The only complaint I have is that they dont have a waiting area, and it was raining and cold when I arrived, and I was made to wait outside because I was 10 minutes early for my appointment. Dont show up early. There is no coffee shop nearby for you to wait in either.