The place was quick and efficent. Definitely nothing fancy but they do great work. I would recommend an appointment as many people showed up and called while I was there and they were too busy to take them. If you are used to US mani/pedi, it's very similar. Also they don't do powder/SNS gel but the builder gel so far feels very similar and is holding up well.
The staff were very friendly and helpful even though there were a couple of really stroppy customers. They handled them with grace and patience. I was very impressed. I was really happy with the manicure and pedicure and the colour was just what I wanted. Will recommend to friends and family 11/10.