I made 2 appointments for myself and my friend to get blowdrys. She has long hair with extensions. The prices for this blowdry was quoted as approx £25. On arrival, we were not offered any tea/coffee/water. I asked to be upgraded to a cut and blow dry, no price was advised. My friend was askef if she wanted a masque but wasnt advised there would be a charge for this. The end charge for her was £47. We both feel happy with the service we got but feel they need to be upfront about additional costs