Cher Academy Wandsworth Reviews
99 East Hill, London, SW18 2QD
Check availability and book onlineReviews are written by customers after their visit.
2209 reviews
Best haircuts my mother and I have ever had! Efficient services, and the staff were professional and friendly - they also talked us through the best haircut for our face shapes. Also good eyebrow threading. Will definitely come back!
Ladies' Haircuts
Very good value for money - will definitely visit again to get my nails done.
I was on my way to a festival in Berlin and I could be bothered to worry about shaving etc so I booked a leg waxing it was wonderful Cher was brilliant and very patient with my nerves it was a lovely result and my leg look lovely for the festival Thank you!
Ladies' Leg Waxing
Cher does a great haircut and blow dry. I left very happy with the result.
Styled by Academy•Ladies' Haircuts
I normally colour my own hair but as a birthday treat I decided to get it done at this salon. What a mistake! I really wanted to like this salon, as it is so local to me, but had such an awful experience.
I have mid brown hair and asked for a colour a shade lighter than my natural hair. I had 3 inches of regrowth so you could see my natural colour. I was shown a colour which I agreed on. When my hair was finished it was nearly black with two particularly dark streaks at the front. There had been no streaks in my hair prior to this and it didn't match the colour I had been shown.
I hate causing a fuss and so left the salon, washed my hair twice at home and dried it. It was so bad I called them to complain. They asked me to come back later that day.
When I returned I was made to feel like a naughty school girl. As if I somehow hadn't been clear in what I had asked for and I was berated for washing my hair. They offered to put it right. A lighter colour was applied to my hair. When it was dried off it was a little lighter but a dark brown, not the light brown I had wanted. I was made to feel so uncomfortable that I didn't want to complain again. I was told I should leave my hair for a week to see the true colour.
Several days later the colour was still the same, I emailed the salon who told me I should come in. I didn't want to go through the humiliation again. When I had returned the last time one of the owners friends was staring at me and not even trying to hide it! Perhaps I was being paranoid but I felt like they were talking about me behind my back. It was really unpleasant.
I ended up having to remove the hair colour at home. Unfortunately as they had tried to bleach my hair to counteract the dark colour, when the colour was removed I had a yellow/ginger colour which I then had to correct. What a nightmare. It ended up costing me money to correct their mistake. Unfortunately there was nothing Treatwell could do about it.
This salon is probably fine for eyebrow threading and nails.
Styled by Academy•Ladies' Haircuts
Contact
Discover
© 2024 Treatwell Limited
5a7afe09-29e1-4999-82bc-3be2dc47dff3