This is such a lovely salon with great service. I had a dramatic hair cut- going from very long to a just above the shoulders and also balyage. My stylist, Morgane, was so lovely and sweet and did an amazing job with the cut. I also had balyage which didn't really make much difference to my hair so I spoke to them the next day about it and they arranged for me to come in again the next day to have the treatment again. Morgane did a great job and was really sweet about re-doing it. I love my new hair cut and colour and would defintely recommend this salon and Morgane.
I had such a a fabulous time at Chez Stephan! I regret forgetting to ask my hairdressers name because she was lovely. A nice glass of wine and great hair care made my day! Definitely going back- became a member after the first session!
I booked a last minute hair appointment and everything was set and ready. I had Inna doing my colour, she was very lovely and knows exactly what needs to be done to get an amazing result - she dealt with me perfectly! However, throughout basically my whole appointment, also when leaving, I was being bombarded with additional services and products. It was so persistent to the point where it made me feel uncomfortable. I don't blame Inna for this, she has obviously been told to sell, sell, sell. Also, I overheard the gentleman who was on the desk 'telling off' Inna for some reason or another... For me, if you're going to address an issue, do it out the back quietly - not when you can be heard loud as day, on the shop floor, when clients are in the salon. I think there was a lack of basic manners. Sadly, as much as I loved Inna and how she done my hair I wont be returning due to the constant sales pitch and the weird vibe in the salon.