Excellent care! I am extremely difficult as I am never usually satisfied when I have my hair done. I have a full head of highlights and have long hair. Usually the colour is wrong but they always make sure it is exactly what I want! Charline is a fantastic hairdresser and I will not go anywhere else! As my hair is long, I always worry as hairdressers are always keen to get scissor happy and chop the length... Charline will only cut what I ask and will double check. I would highly recommend Chez Stephan to anyone (even the difficult customers like me).