I was disappointed with my experience here. I was looking for a local salon but I won't be returning here. It's not that it was a horrible experience it just felt like they were out of touch. While the staff was friendly, they went at their own pace and perhaps because I was there for an offer they didn't want to spend as much time on my hair as the other clients. The main problem was that my hair stylist was colouring someone else's hair at the same time, so kept leaving to check on the other client. She only spent about 15 minutes washing and cutting my hair and the rest of the time I was left waiting while she attended to the other client. In the end her colleague ended up blow trying my hair and she was quick and friendly. Unfortunately the whole thing took nearly 2 hours and I was left with a mediocre hair cut.
Really great cut and fantabulous colour!
All the staff were really friendly and very good with advice on caring for your hair...without trying to sell you products!
The staff was fairly friendly, the salon is a bit outdated. The girl who cut and blow dried my hair had wonderful 'feather hands', could barely feel her working which was amazing. Shame she didn't understand what I wanted and I ended up leaving the salon a bit disappointed by the end result.
I was looking for a new local hairdresser where I can go back repeatedly, Chez Stephan won't be the one.
I would highly recommend this salon.I had highlights done by Benoit and it is the best colour I have ever had.This is,without doubt.the best hair salon in London,both for standard of colour and price.
Chez Stephan has a warm and relaxing atmosphere, the staff are courteous and friendly whilst maintaining a professional attitude and approach. I would highly recommend a visit.