I am disappointed with the waxing arrangement.I always go to Nikki for waxing and the arrangement this time is letting me down. My appointment time was changed without discussing with me and I had to rearrange my time to go there. Turned out Nikki wasn't even there but another lady. I would have been fine if I was informed in advance. The other lady knows what she was doing so overall I am happy with the waxing result just not the communications about the treatment.