Chloe Nails Lounge Reviews
264 Old Brompton Road, Earls Court, London, SW5 9HR
Check availability and book onlineReviews are written by customers after their visit.
1104 reviews
I have been to this salon a couple of times and usually I have a good experience. I had nail extensions and has booked an appointment, to which I was early. However, they didn't see me until 35 minutes after my appointment time. If they couldn't see me at that time then they should have not let me book that appointment slot. I think they wildly estimate the time it takes to undertake these services. Furthermore, the nails done this time were at best shoddy. They didn't take the current nail varnish off properly and now it's perminantly visible underneath the nail extension. They are too busy trying to get as many people seem to than doing a quality job. The staff are really nice and that's why I haven't given 1 star, and usually my experience is fine, but because of this time I will not be returning again.
Treatment by Staff 2
I was asked to pay £10 extra as the beautician "already started doing a manicure" and i paid for shellac and file. She didn't ask me whether I wanted or booked a manicure, and I felt very uncomfortable so thought it's easier just to pay than to argue. Very disappointed if this is their up-selling tactic. Will not go back.
Treatment by Staff 2
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