Took very long time to do infills. Technician spoke very little English so was difficult for her to understand what I wanted. The extra add on charges were comparatively high. Wasn't offered any chocolates (as per the niche of the company's marketing... It's called chocolate and nails and I have seen it offered to others). The nails have chip marks after only 2 days. Tried to double my charge on the way out, saying that the payment I made on Treatwell didn't come through, even though I had proof