I prepaid for a "mani + pedi" package on Treatwell, but was told upon arrival that only the manicure was booked, and I had to pay an extra £42 for the pedicure. Despite showing my confirmation, I paid the additional fee and received both shellac services. Now, only five days later, the shellac has already chipped off. I'm very disappointed, especially considering the £80+ cost for basic shellac. While the technician was lovely, I'm hesitant to return due to this poor service.
I booked and prepaid for a manicure and pedicure package through Treatwell. When I arrived, I was told that I had only booked a manicure and would need to pay an extra £42 for the pedicure. Despite showing my booking confirmation and email, which clearly stated "mani + pedi," they claimed the website was incorrect. I went ahead with the shellac manicure and pedicure, paying the additional fee. Five days later, while on vacation, the shellac has chipped off. I'm very disappointed, especially sinc