The BIAB bubbled and lifted after I left the shop and the finish was not good. I felt very rushed and was not the usual service I receive. Another staff member had to rectify the next day but I was not refunded for the French tip I paid for despite being told on the phone they would have time to do it again, when I got there they did not. I feel like the person on the phone told me whatever I wanted to hear, in the shop was a different story.
Nikoleta is a credit to the team. Her attention to detail is unmatched and she really listens to what I ask for whilst being helpful with what suits my nails/hands. ❤️
Nikoleta was very friendly but not that thorough. I paid for a pedicure and came out with rough skin all over my feet. They used to offer you coffee and chocolate hence chocolate and nails but no longer do this. Noise from low battery on smoke alarm irritating. Poor experience this time.