I love this place and love the ambience. Amy did my nails (refill) and she was intent on getting it right for me. I'm a real perfectionist and it's very comforting the staff take so much pride in ensuring the customer is happy. Nadia- the manager and owner- is so lovely as well...friendly and caring. She always looks very glam too- has the nicest nails, which is great advert for the salon. I've been loads of salons in the City Centre and hands down, this is one of the very best.