Claudd at Peppermint Essex Reviews

122 Cranbook Road , Ilford, IG1 4LZ

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Reviews are written by customers after their visit.

4.3
3264 reviews

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Written by our customers, so you know what to expect at each and every venue.
I'm very surprised about all the positive reviews. I've booked a Hollywood and underarm wax treatment. The salon doesn't look great from the outside and I wasn't sure if I should go in. When I came in there were three women there chatting in another language, Rumanian as I later found out. I i felt a bit uncomfortable because i wasn't sure if they were talking about me. The owner asked me to take a seat and one of the women reluctantly gave up her seat for me. The treatment room is fine. Small but clean and okay or the purpose. The owner did the treatment and she was really friendly and chatty. The treatment however was bad. She strip-waxed one underarm, not using baby powder and then half strip- half hot-waxed the other. One is okay the other is so irritated that it still burns 24hrs after. The Hollywood was even worse. Again no powder was used when strip-waxing and she really damaged my skin. I didn't quite realise it when she did as it's obviously painful anyway, but when I put my pants back on I started burning severely and I thought something is wrong. I went home and checked and saw that she stripped some skin off. It not only looks like a massive burn it feels like it too and is very sore. The worst wax I've ever had.
Claudia is amazing, very available and did an amazing waxing. I am very satisfied with the result, it was fast, a bit painful but overall ok. It is good value for the price ! I will definitely be back.
Unfortnately at my appt the hair was too short for waxing but they went to much trouble booking in at closing time to make sure i got my wax before my holiday! Very friendly staff would recommend
My experience with Claudia has been really positive. The venue wasn't brand new, but for sure cleaned and decent for the treatment I have purchased, a Hollywood wax. Claudia has been professional, painless and really sociable. Definitely a great dervice for such a low price!!
Functional treatment room, not fancy but clean and does the job. Very good wax, fast and great value.