Clear Light Clinic Reviews
Inside C V Hair & Beauty, 57 Marchmont Street, Bloomsbury, London, WC1N 1AP
Check availability and book onlineReviews are written by customers after their visit.
253 reviews
I bought a voucher for a brazilian wax through Groupon. When I arrived, I asked the therapist if I could have a Sicilian instead. She asked me to describe exactly what I wanted, and I explained - she put me at ease and I did not feel uncomfortable describing exactly what shape I was after, where I wanted the hair removed, etc.
During the treatment, the therapist took the time to ask me if I was happy with the shape she had created, and she was very thorough in providing me with exactly what I had requested.
Unfortunately I did not get the therapist's name, but she is a lovely Spanish lady who has been in England for 8 months. She spoke excellent English and chatted just the right amount during my waxing.
Whilst there, I decided to have a half-leg wax as well, and she was able to do this treatment at the same time.
Throughout both treatments, the therapist made sure to ask me if the temperature of the wax was ok, and she carried out the treatments quickly and efficiently.
During my bikini waxing she gave me choices as to how to lie for her to wax the more intimate areas, which was nice (as it is sometimes a bit of a shock when someone just instructs you to get on all fours / lie on your front / lift your lets, etc!!). I was also pleasantly surprised that she positioned a clean waxing stick to cover the particularly sensitive areas which don't want to be touched by any wax(!) - this not only reassured me that nothing was going to get burnt, but also allowed me a bit of dignity and privacy during what is otherwise a rather undignified procedure!
I will definitely be going back there (in fact, I have already booked my next appointment!) - it's inexpensive, friendly, and easily located. Some have said it is hard to find, being in the basement of a hair salon... I have to wonder whether those people missed the fact that one of the huge front windows of that hair salon is dedicated to clear light clinic?! In any event, the doors on Lambs Conduit Street are all numbered...
All in all, a very good experience and one which I would recommend.
nice place, Ronaldo is a good laugh and makes you feel at home. good premises too. ideal for me as i work opposite and can pop across, very busy but i guess thats to be expected. very thorough, would go again as it takes the stress away from the usual process!
Booked a voucher with Groupon for a course of 8 IPL sessions about a year ago and when the course finished, booked further sessions for other areas of my body. Wonderful staff, nice environment and very effective results!
Having never undergone any form of permanent hair removal before, I was naturally a little apprehensive. However, upon my first vist I met with one of the senior therapist Ronaldo, a LOVELY knowledgeable brazilian man who explained to me in detail how the treatment worked and all the do's and don'ts of having laser. I started off with laser on my underarms, but as I was so happy with the resuts and the service I ended up booking further sessions for other areas of my body.
The therapists who carried out my treatment varied but it was mostly Jaana, who I saw the most. Again, I cannot praise her high enough and additionally to the laser treatment, she offered me wonderful advice on make up and facials to undergo for my slightly adult acne scarred skin.
I have recommended this place to my friends and would recommend Ronaldo and Jaana anyday! Worth a visit if you are thinking of undergoing laser treatment!
I work in a physically demanding job and thought I would treat myself to a massage. After seeing a special offer here I thought I'd book the 1hour holistic massage for myself as a treat. I very rarely get to do this so was looking forward to it.
Unfortunately I did get lost and was 10 minutes late for my appointment, so firstly, am grateful that I was seen and didn't completely lose out of my appointment, but unfortunately I think I'd have had more benefit staying in bed for a lie in. Upon entering the premises, the hair salon was empty and staffed by fairly friendly people who told me to go downstairs to the clinic.
Clearlight clinic appears to not have been placed in the best premises for relaxation. There is a narrow corridor and what appears to be 2 treatment rooms and 1 toilet area. It's not a great conversion to be honest.
After 5 minutes of waiting downstairs on my own, an irritated therapist came out of another room (staff room I presume) and I apologised for my lateness and asked if it was still possible for me to have the treatment. She took a dismissive look and said it was do-able.
She showed me to the room and said she'd give me 5 minutes to get ready - I'd like to add the room wasn't set up for a treatment here at all. No couch roll, no towels, was cold. The only hint that a treatment could be about to happen was the background music. The bed was pushed to the side wall of the narrow room. I quickly went to the toilet and during my return the therapist was in there putting the towel on the bed and then went back out for me to get ready.
I pulled the bed a bit away from the wall because I thought she'd need to be able to move around it but didn't want to get in trouble for it so I only pulled it out a bit.
The temperature was cold, and upon re-entering the therapist - who's name I don't know because she didn't introduce herself, NOR did she ask me my name or give an opportunity for me to ask her name - asked if I was cold so I said yes. She said she'd put the heater on so it should be ok in a bit. It wasn't.
No consultation was had - I have never been to this place before and have problems with my joints so usually give this information.
The treatment started and unfortunately, because it was cold and the connection I'd made with the therapist obviously wasn't a great one, I couldn't relax properly. I kept my eyes shut and tried hard to relax.
Then the holistic massage I'd booked and pre-paid for, started, except it honestly seemed like only effleurage movements, and very disjointed - the therapist kept stopping and leaving me at each section, (back, legs, arms) to go to the other side of the room to get more oil. The few treatments I have had elsewhere, I know you are not meant to lose contact with the client as it interrupts the flow of the massage.
Added to these interruptions, the therapist spent a long time at the spa unit getting the oil, at which point I started to wonder if she was just reading instructions on how to do the massage?!!
When it came to moving around the bed, the therapist tried squeezing around to the side nearest the wall which obviously was a narrow space, because I had pulled the bed away, but couldn't quite fit through so ended up reaching across my body from the foot of the bed. The lack of space meant the music system kept stopping because the wires were being pulled out of the socket.
Added to this fiasco, was the fact that despite the treatment room door being closed, I could still hear the goings on outside the door from other members of staff, or customers. There was no sound-proofing and it was really distracting to be able to hear lunches being microwaved and conversations whilst I was supposed to be having a relaxing treatment.
After the treatment ended she asked are you alright, but more of a statement, and then told me to take my time getting dressed and she'd see me outside. So i got changed, and went out, wondering if I was going to have a de-brief or something but nothing. So I gave my pre-payment form and left.
This was so bad it could be funny. Maybe in a few days it will be funny to me. But right now I'm just extremely disappointed and would definitely advise others not to make the same mistake I did and definitely go elsewhere.
I purchased 2 vouchers for massage at this venue. Unfortunately I never recieved the treatment as they never answered their phone. I left several messages which went unanswered and sent an email which was also unanswered. When I finally got through, after a month of phoning I was told there were no appointments left by a very rude receptionist. Now I have to go through the hassle of trying to return the vouvher. A very dissapointing experience, I won't be bothering with them again.
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